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hubdoc com Reviews Read Customer Service Reviews of www.hubdoc.com

March 29, 2022

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hubdoc reviews

Leveraging invaluable customer feedback from prominent software review platforms, we’ve assembled an in-depth account of the user experience with HubDoc. Customers across diverse roles and industries find notable value for the money in HubDoc’s offerings. Accounting Advice for Startups Key features such as OCR-enabled document fetching, customizable invoicing, and easy integrations have received appreciation for their effectiveness. However, as with any software solution, user reviews reflect varying degrees of satisfaction.

When you publish an invoice from the Hubdoc platform to Xero, ApprovalMax ensures that the document goes to the approvers. It can be integrated with Xero as well as Quickbooks online which makes it the number one OCR solution for accountants and bookkeepers. It also offers a free partner account for accountants. This software allows our our accounting department to remain organized and to pull up a receipt that is stored in Hubdoc with ease. They seem to have a problem with Bank of America’s security forcing our clients to log in each month and verify their identity. We thought we had a solution to save clients time, and now we have to ask them to log in every month.

Great value & ease of use for the money!

At the heart of our approach to machine learning is a desire to reduce manual toil and give precious time back to our customers. This new credit note detection feature is an exciting step forward in our automation journey, and we hope it gives you confidence in the accuracy of your Hubdoc data. Once your documents are uploaded, Hubdoc will automatically extract the data and they will appear in the ‘Review’ and ‘All’ tabs, ready for you to action. Hubdoc is best for small to medium businesses, and its software is one of the cheapest.

In fact, it’s been one of our most engaging discussions in Xero Central, and one of the most highly requested features in Xero Product Ideas. The developer, Hubdoc Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy. Please note CaptainFI is not a financial advisor, nothing on this site is considered to be general or personal financial advice. By using this site you accept the Terms of Use and Financial Disclaimer. Xero just purchased this company which makes me leery of using it as a QBO user.

Greatest fetching tool ever for online…

I wish it was automated so I don’t have to log in and process the receipt. It should be able to pull the information directly from the document and “push” it to the accounting software without intervention. When having multiple users or cardholders linked to one account, this is a very helpful software to organize all of those potential receipts and transactions into one platform and folders. We’ve experienced some client hesitancy to use Hubdoc. I did not expect this – even the client who continues to mail in his bank statements and payroll records refuses to use this product. I have to contact them to send reminders to those who haven’t accepted the invite.

hubdoc reviews

Constantly logs me out – now authentication fails. It’s useless.Not overly enamoured with Xero – but this piece of crap makes it all the simpler to try and get rid. As it is owned by the same company – I can see why.Please don’t waste your time or efforts on what is a floored accounting “package”. As for Xero – that needs some serious https://business-accounting.net/oregon-tax-rates-rankings-oregon-taxes/ investment in all the little flaws – but they continue to spend on ads first to keep attracting new users to replace those that are not happy with their service. To avoid this, you may have decided to manually check every document instead of using autosync, or spend time fixing mistakes if transactions were categorised incorrectly.

Hubdoc

This has provided me with a nice platform where i can set up all my clients and easily pull their statements and documents at my convenience whenever need arises. Hubdoc is terrible and I wouldn’t recommend them for anything. Xero is a horrible company and Hubdoc has taken a dive with them. I left Xero accounting because of the poor customer service, and now I am looking for a new solution for Hubdoc. It stopped downloading documents from banks and other service providers.

  • My main problem with Hubdoc is that the banks and credit cards that our client’s use (we have over 50 clients) are not all compatible with Hubdoc.
  • It seems that the feeds are constantly going down and the majority of the battle (rather than collecting documentation manually) is ensure the feeds with whichever institution is functioning properly.
  • It’s worth trying Hubdoc’s 30-day free trial if you are interested in this software.
  • Sometimes it fails to recognize the receipts and shows an error message even though the receipt is from an existing supplier.
  • The data that Hubdoc finds is information such as the contact, the date, and the amount.
  • I have to contact them to send reminders to those who haven’t accepted the invite.

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